TIGTA: Taxpayers would benefit if IRS used digital communications tools appropriately

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TIGTA: Taxpayers would benefit if IRS used digital communications tools appropriately

An audit report from TIGTA says taxpayers would benefit if the IRS used digital communications tools appropriately. The IRS challenged much of the audit report, including saying that TIGTA didn’t understand some of the agency’s objectives for its digital communications program.
Source: Tax News
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