Taxpayer advocate: IRS again fails tax pros with PPS call answer rate

Taxpayer advocate: IRS again fails tax pros with PPS call answer rate

In an annual report to Congress, the national taxpayer advocate says the IRS should prioritize improving service on the practitioner priority service line, which had a 29% call answer rate.
Source: Tax News
Read More here – Taxpayer advocate: IRS again fails tax pros with PPS call answer rate